Privacy policy
Privacy Policy
Last updated: August 1, 2025
Glimori ("we", "us", or "our") operates this website and online store, including all related content, features, products, and services (the "Services").
We are committed to protecting your privacy and handling your personal information responsibly. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website, place an order, communicate with us, or use our Services.
By accessing or using our Services, you acknowledge that you have read and understand this Privacy Policy.
Personal Information We Collect
When you interact with our Services, we may collect personal information that identifies you or can reasonably be associated with you.
Depending on how you use our Services, we may collect the following information:
Contact Information
Including:
- Name
- Email address
- Phone number
- Shipping address
- Billing address
Payment and Transaction Information
Including:
- Payment details
- Transaction history
- Products purchased
- Order information
- Returns or refund information
Payment information is processed securely through our payment providers and is not stored directly by Glimori.
Account and Communication Information
Including:
- Account details
- Customer support conversations
- Messages or inquiries sent to us
- Feedback and reviews
Device and Usage Information
Including:
- IP address
- Browser information
- Device information
- Website activity
- Cookies and similar technologies
Custom Order Information
Because Glimori creates personalized pet artwork, we may collect additional information required to complete your order, including:
- Pet photos and reference images
- Customization requests
- Product preferences
- Special instructions provided by you
This information is used solely to create and fulfill your custom artwork.
Pet Photos and Custom Artwork Privacy
At Glimori, we understand that your pet is part of your family.
Any pet photos or reference images submitted through our website, email, or customer communication channels are used only for:
- Creating your personalized artwork
- Processing and completing your order
- Providing customer support related to your purchase
We do not publicly share customer-submitted pet photos or use them for marketing purposes without your permission.
If we would like to feature your finished artwork or pet story for promotional purposes, we will request your consent first.
How We Use Your Personal Information
We may use your information for the following purposes:
To Provide Our Services
Including:
- Processing and fulfilling orders
- Creating custom artwork
- Communicating order updates
- Arranging shipping
- Providing customer support
To Improve Our Services
Including:
- Understanding customer preferences
- Improving our website experience
- Developing better products and services
Marketing and Advertising
We may use your information to:
- Send promotional emails
- Provide product recommendations
- Display advertisements through platforms such as Meta, Google, or other advertising partners
You may opt out of marketing communications at any time.
Security and Fraud Prevention
We may use information to:
- Protect our customers
- Detect fraudulent activity
- Maintain website security
Legal Requirements
We may use or disclose information when required to comply with applicable laws, regulations, legal requests, or government authorities.
How We Share Your Information
We may share your information with trusted third parties that help us operate our business, including:
Shopify
Our store is powered by Shopify, which provides ecommerce infrastructure, checkout, and related services.
Payment Providers
Payment processors may process your payment information securely to complete transactions.
Shipping Providers
We may share necessary information with shipping carriers to deliver your order.
Marketing and Analytics Providers
We may use third-party services for:
- Website analytics
- Advertising
- Marketing optimization
These providers process information according to their own privacy policies.
Cookies and Tracking Technologies
We use cookies and similar technologies to:
- Improve website functionality
- Understand visitor behavior
- Analyze website performance
- Provide relevant advertising
You may manage cookie preferences through your browser settings or available privacy controls.
Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of third-party websites. We encourage you to review their privacy policies before providing personal information.
Children's Privacy
Our Services are not intended for children under the age required by applicable laws.
We do not knowingly collect personal information from children. If you believe a child has provided personal information to us, please contact us and we will take appropriate action.
Data Security and Retention
We take reasonable measures to protect your personal information.
However, no online transmission or storage system can be guaranteed to be completely secure.
We retain personal information only for as long as necessary to:
- Provide our Services
- Complete transactions
- Meet legal obligations
- Resolve disputes
Your Privacy Rights
Depending on where you live, you may have rights regarding your personal information, including:
- Request access to your personal information
- Request correction of inaccurate information
- Request deletion of your information
- Opt out of certain marketing or data sharing activities
To exercise these rights, please contact us using the information below.
International Data Transfers
Your information may be processed and stored in countries other than your own.
By using our Services, you acknowledge that your information may be transferred internationally as necessary to provide our Services.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, services, or legal requirements.
Any updates will be posted on this page with the revised "Last updated" date.
Contact Us
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:
Glimori
Email:
Address:
30 N Gould St Ste N
Sheridan, WY 82801
United States